Medical Office Coordinator

We are seeking a highly organized, professional, and friendly Medical Office Coordinator to join our team. We are seeking a dedicated, reliable individual that believes patient care is as important as we do. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced clinical environment. 

This position will assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification and answering phones:

• Greets all individuals arriving at the office in a timely, professional, and courteous manner to ensure that their needs are met.
• Completes and verifies patients' insurance information with accuracy and efficiency, to ensure timely billing to a third-party vendor.
• Collect co-pays and deductibles, at the time of check-in, as directed by the billing policies.
• Utilizes the Electronic Medical Record (EMR) system to complete the registration process and facilitate the patients' visit with their provider or diagnostic technician.
• Completes the check-out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Other duties as assigned.

• High School Diploma or GED.
• Previous experience in a customer service facing role within an organization that values excellent customer experience and service.
• 1-year previous medical office experience (preferred).