Receptionist

The Women’s Imaging Center is seeking a full-time Medical Receptionist / Front Desk Team Member to join our growing team. This role serves as a key ambassador of the practice, delivering a professional, welcoming, and patient-centered experience at every interaction—both in person and over the phone.

The ideal candidate is highly organized, detail-oriented, and committed to exceptional patient care service. This individual is comfortable managing multiple responsibilities, including patient intake, scheduling, insurance verification, and payment collection, while ensuring accuracy and efficiency in all aspects of front desk operations.

This position is a travel position meaning you would be responsible for covering multiple offices sometimes throughout the week. Candidates must be willing and able to travel to other locations (Cherry Creek, Westminster, and Highlands Ranch) as needed and with last minute notice.

Office hours can vary from site to site, there may be shifts that are 4x10s or 5x8s. For 4x10 shifts, these are generally from 7:00 AM - 5:30 PM. For 5x8 shifts, these are generally from 7:00 AM - 3:30 PM or 7:30 AM - 4:00 PM. The candidate must be able to do either shift and travel to any office with last minute notice at times. 

• Greet and assist patients with professionalism, warmth, and compassion
  ● Manage patient check-in and check-out processes using the Electronic Health Record (EHR) system
  ● Accurately collect, verify, and update patient demographics and insurance information
  ● Verify insurance eligibility and ensure patients are scheduled appropriately within network guidelines
  ● Select correct insurance package and ensure in-network status
  ● Collect Card on file and Co-pay collection, in accordance with billing policies
  ● Schedule, confirm, and coordinate patient appointments and follow-up visits
  ● Answer incoming calls and assist patients with inquiries, scheduling, and general support
  ● Prepare patient charts and ensure all required documentation is complete prior to appointments and refile charts
  ● Ensure patients are not scheduled too early and scheduled for the correct exams before the patient arrives
  ● Escort patients to clinical areas and provide basic exam preparation instructions
  ● Maintain strict confidentiality and protect patient health information at all times following HIPAA guidelines
  ● Follow all practice policies, procedures, and billing guidelines
  ● And other assigned duties

• Minimum 2+ year of medical office or healthcare experience required
  ● Prior Radiology Imaging center experience preferred
  ● Previous patient care experience required
  ● Proficiency with Electronic Health Record systems (Athena, Epic, MyChart, or similar preferred)
  ● Strong verbal and written communication skills
  ● High attention to detail with the ability to multitask
  ● Dependable, punctual, and team-oriented
  ● Ability to sit, stand, and walk for extended periods throughout the workday
  ● Associate’s degree (preferred) or a certification from an accredited Medical Assistant or healthcare-related program will be considered

   

  What’s in it for you?

  The hiring range for this position is $23-27.58/hr.

  
  As a full-time team member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people.

   

  Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.